td77's Privacy Policy — Your Information in Safe Hands
Your personal information is invaluable to us. This policy clearly describes how td77 collects, uses, and protects your information.
td77 ("we", "our", or "platform") places the highest importance on your privacy. This Privacy Policy explains what information we collect when you use td77's website and services, how that information is used, with whom it may be shared, and what steps we take to protect your information. This policy applies to all td77 services.
By using our platform, you will be considered to have agreed to this Privacy Policy. If you disagree with any part of this policy, you are requested to refrain from using our services and to contact our support team for any queries.
Information We Collect
td77 collects the information described below to ensure your service and to maintain the security of the platform.
1.1 Information Provided Directly
When you register an account or contact us, the following information may be collected:
- Full name and date of birth (for age verification)
- Contact address (email)
- Mobile number
- Payment-related information — such as bKash, Nagad, Rocket, or Upay account numbers (for transaction verification purposes only)
- National ID card or similar document details for identity verification (where applicable)
1.2 Automatically Collected Information
When you access the td77 platform, the following information may be collected automatically:
- IP address and device type
- Browser information and operating system
- Pages visited and time spent
- Login and logout times
- Information collected through cookies and similar tracking technologies
1.3 Transaction-Related Information
Records of transaction details, amounts, and methods are kept for deposits, withdrawals, and bonus claims.
How We Use Your Information
Collected information is used only for the purposes listed below:
- Account Management: To create, verify, and maintain your account.
- Transaction Processing: To securely complete deposits and withdrawals.
- Identity & Age Verification: To ensure access is limited to those aged 21 or older.
- Support: To enable our 24/7 support team to resolve your issues.
- Security: To prevent fraud, money laundering, and other illegal activities.
- Platform Improvement: To analyze user experience and improve service quality.
- Legal Compliance: To comply with applicable laws and regulations.
Information Sharing & Third Parties
We are committed to protecting your information. However, information may be shared in certain specific circumstances:
3.1 Service Provider Partners
Trusted third-party collaboration may be required for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technology infrastructure, and fraud prevention. These partners receive only the necessary information and are contractually bound to maintain confidentiality.
3.2 Legal Requirements
Information may be disclosed to comply with court orders, legitimate requests from government authorities, or legal obligations.
3.3 Business Transfers
In the event of a merger or acquisition, user information may be transferred. However, the same standard of data protection will be maintained.
Cookies & Tracking Technologies
Cookies are used on the td77 platform. Cookies are small text files stored in your browser.
4.1 Types of Cookies
- Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security.
- Functionality Cookies: These help remember your language preferences and other settings.
- Analytics Cookies: These are used to analyze patterns of platform usage.
You can control cookies by changing your browser settings. Please note that disabling essential cookies may disrupt some platform functions.
Data Security Measures
td77 uses industry-standard technology and practices to protect your information.
5.1 Technical Security
- All data transmission is secured through SSL (Secure Socket Layer) encryption.
- Stored data is kept in encrypted form.
- Firewalls and intrusion detection systems are active to prevent unauthorized access.
- Regular security audits are conducted.
5.2 Organizational Security
- Only authorized staff may access user information.
- All staff are bound by confidentiality agreements.
- A plan is in place for rapid response in the event of a data breach.
Data Retention Period
How long your information is retained depends on the type and purpose of the data:
- Account Information: For as long as the account is active, and for a defined period after closure to meet legal requirements.
- Transaction Records: For the period required under financial regulations.
- Customer Support Communications: For a reasonable defined period after the issue is resolved.
- Marketing Preferences: Until you withdraw your consent.
Information that is not legally required and is no longer needed is deleted or anonymized.
Your Rights & Choices
You have the following rights regarding your information:
7.1 Access & Correction
You may request to view your stored information and have it corrected if needed at any time. Contact our support team to update incorrect or outdated information.
7.2 Right to Deletion
Where there is no legal obligation, you may request deletion of your information. Please note that some account-related information is required by law to be retained for a specific period.
7.3 Objection to Processing
Your consent for marketing communications may be withdrawn at any time. It may not be possible to object to the processing of information required for core service operations.
7.4 How to Submit a Request
To exercise any of the above rights, contact our support team at: [email protected]. We will verify your identity and process the request as quickly as possible.
Protection of Minors
td77 strictly does not provide services to anyone under the age of 21. We do not knowingly collect information from minors. If we suspect that an account holder is under 21, we will immediately suspend the account and take steps to verify age. If confirmed, the account will be closed and the associated information will be deleted.
Third-Party Links & Connections
If the td77 platform contains links to any third-party websites, those websites have their own privacy policies, for which td77 is not responsible. Payment providers (bKash, Nagad, Rocket, Upay, and associated banks) follow their own privacy policies. You are advised to read their policies before sharing information with any third party.
Changes to This Policy
td77 reserves the right to update this Privacy Policy as needed. For significant changes, we will post a notice on the platform and/or inform you via your registered email. Continued use of the platform after changes will be considered acceptance of the updated policy.
The date of changes will always be shown at the top of this page as "Last Updated".
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali and English
Our support team is ready to answer all your queries.
Want to know more?
Visit the relevant pages to learn more about Responsible Gaming or our Terms & Conditions.